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Is your pricing competitive?
Yours Truly works very hard to keep prices in-line or below suggested retail! We aim for 150% customer satisfaction. We want you to find the perfect invitation and/or the perfect gift for your celebration... Call us to help make suggestions or even just for ideas. We also encourage you to make an appointment at either of our MetroWest studios (Framingham and Natick).
We often offer additional ways to save, and would love to keep you informed. Sign up to receive e-mail updates about exclusive promotions, new merchandise, shipping offers, holiday savings, plus: our FUNdraising Open Houses and much, much more...
How much is the sales tax in Massachusetts?
As of August, 2009, Massachusetts sales tax is 6.25%
What forms of payment do you take?
Yours Truly accepts Visa and Mastercard and of course checks payable to Yours Truly!
How much can I expect to pay for shipping?
| Merchandise Sub-Total (before taxes) |
Shipping & Processing |
| $0 - $25.00 |
$6.99 |
| $25.01 - $35.00 |
$8.99 |
| $35.01 - $55.00 |
$10.99 |
| $55.01 - $75.00 |
$12.99 |
| $75.01 - $95.00 |
$14.99 |
| $95.01 - $110.00 |
$16.99 |
| $110.01 - $140.00 |
$18.99 |
| $140.01 - $200.00 |
$22.99 |
| $200.01 - Over |
11% of Sub-Total
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What is your return policy?
We are confident that you will be happy with the quality of our products, but if you are not satisfied with your order for any reason, please contact us within 14 days of receiving it to initiate an exchange or return. Please note that all returns are subject to a $25 cancellation fee, and that we cannot refund shipping, customization and rush fees if they apply. In addition, due to the personalized nature of our products, we cannot accept returns based on customer input errors, including typos and layout mistakes.
In the case of a Yours Truly, Mara error, please accept our sincere apologies and rest assured that we will fix the mistake as quickly as possible. Once you notify us, we will offer you a full refund, exchange or credit toward a future purchase. If you opt for a full refund, we will ask that you please return the order in its original form and packaging to help us enhance our quality control efforts. We will issue a refund as soon as we receive the shipment.
We reserve the right to reject any returns and exchanges that do not meet these conditions.
My question is not addressed here, can I contact you?
Yes, we love hearing from our customers. Please call Wendy at 617-962-8882 or Mara at 508-277-3800. You can also email us!
What lines do you carry?
Anna Griffin, Ar-En,Arabella Papers, Baby Idesign, Birchcraft, Carlson Craft, Caspari, C'est Papier, Chatsworth Collection, Checkerboard, Chloe B., Crane, Doc Milo, Donovan Designs, EG Streamline (Embossed Graphics), Encore, Envelopements, In Good Company, Inkwell, Krepe Kraft,Mainio, Mayfly and Junebug, McPhersons, Meri Meri, Mosaica, Periwinkle Press, Prentiss Douthit, Preppy Plates, Robin Maguire, Stacey ClaireBoyd, Sweet Pea, Tag and Company, Take Notice, YTM Custom designs, William Arthur
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